CPRS Job Listing

The City of Dublin is seeking a Program Specialist for it's Facility Reservations Program. This individual will assist in the planning, organizing, and supervision of Rental facilities citywide. Please note that this position does require weekday availability with occasional evening and weekend shifts. 
 
In addition to the essential duties listed below, the successful candidate will also be expected to:

• Schedule and conduct tours for the Shannon Community Center, Dublin Senior Center, and Heritage Park facilities. 
• Assist potential renters through the reservation process, answering questions on fees, room availability, and policy & procedure. 
• Complete various administrative tasks in a complete and organized manner. 
• Answer phone calls, emails, and in-person inquiries. 

 

Distinguishing Characteristics: 
Employees assigned to this classification are responsible for performing a broad range of tasks that support planning, coordinating and implementing programs within an assigned area. The individual is expected to perform routine and difficult staff work and take specific responsibility for the assigned programs. In this role, the successful candidate will assist in coordinating facility reservations with the public, conducting tours, processing applications, and responding to frequently asked rental questions. 
 
Supervision Received/Exercised:
Receive direction from full-time personnel. As appropriate, may exercise technical and functional supervision over part-time recreation staff and volunteers.

 

Essential Duties and Responsibilities

The following duties are normal for this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.

• Under supervision, assist with planning, coordinating and implementing programs and projects within an assigned area.
• Aid in the analysis, implementation and monitoring of City programs.
• Assist in the development of new program elements and program modifications as necessary to meet stated goals and objectives.
• Conduct surveys and perform routine research and statistical analyses as requested; prepare related reports.
• Compile materials and assist in the preparation of reports, manuals, publications and miscellaneous public information literature.
• Oversee part-time recreation staff as assigned and review the activities of volunteers.
• Assist with administrative tasks including the maintenance of records, files and other data. 
• Participate in assessing supplies needed for programs and requisition additional supplies as needed. 
• Assist in the assurance that City activities start and finish in the prescribed manner and time frames. 
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. 
   

Minimum Qualifications

Training and Experience
Any combination equivalent to education and experience is likely to provide the required knowledge and abilities are qualifying.  A typical way to obtain the knowledge and abilities would be:

Education

• Completion of twelfth grade and some college course work in the area relevant to the assigned program area. 
• Completion of Associates Arts or Science degree (A.A/A.S.) is desirable. 

Experience
Two years of progressively responsible paid experience in programming and project areas representative of the assigned program area, with at least one-year of experience supervising Staff.

Licenses; Certificates; Special Requirements

1. At time of hire, must be 18 years of age or older
2. Possession of valid Red Cross CPR and First Aid Certification.
3. Any offer of employment to an adult who will have direct contact with minors is conditional upon submission of a completed fingerprint screening and a satisfactory background check.
4. Possession of a valid California Class C Driver’s License and a Certificate of Automotive Insurance for Personal Liability may be required, depending on assignment. 
5. This classification is designated as a Mandated Reporter; Completion of Mandated Reporter training is required within one month of employment.  

Knowledge of

• Techniques and methods related to the coordination of the assigned program or project. 
• Basic budgeting techniques. 
• Pertinent local, State and Federal laws, ordinances and rules. 
• English language usage, spelling, punctuation, and grammar. 
• Principles and practices of record keeping. 
• Principles and practices of standard safety precautions. 
• Methods of program planning and evaluation. 
• Operational characteristics of the assigned Parks and Community Services program or project. 
• Principles and techniques of effective leadership and supervision.
• Customer service principles and conflict resolution.

Ability to

• Assist with planning, coordinating and implementing programs and projects.
• Communicate in an effective manner, both orally and in writing. 
• Use a personal computer, including word processing, spreadsheet, database, and desktop publishing applications. 
• Establish and maintain cooperative working relationships with those contacted in the course of work. 
• Attend day, evening, and weekend meetings and events. 
• Problem-solve conflicts and disputes. 
• Supervise, train, and evaluate part-time staff.
• Analyze, interpret and explain program policies and procedures. 
• Prepare written reports, newsletters, flyers and other written materials. 

• Exercise good judgment, tact and courtesy.

   

Other Necessary Requirements

Physical Standards:
The physical standards described are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and report operational and technical policy and procedures.
• Employees must sit and/or stand for extended periods; communicate in person, during meetings, and by phone; and use hands to operate office equipment. Physical tasks include bending, twisting, standing, walking, and lifting up to 50 pounds or pushing/pulling equipment up to 100 pounds. Duties require written and verbal communication, interpreting information and layouts, and interacting with staff, volunteers, vendors, and the public.

Interested? Apply by clicking HERE!