CPRS Job Listing
Community Services Coordinator
Under general direction from the Administrative Services Director, the Community Services Coordinator plans, organizes, coordinates, promotes, implements, and evaluates a wide range of community-focused events, programs, activities, and facility rentals. This role provides both administrative and technical support for these services and maintains accurate work records. The position serves as a technical resource for assigned personnel and delivers exceptional customer service to the public.
This is a full-time lead position responsible for overseeing part-time staff, volunteers, and interns, while working collaboratively with various community organizations and stakeholders. The primary focus of this position is community events and engagement.
The Community Services Coordinator is a lead-level classification with responsibility for the day-to-day oversight and implementation of community events, programs, and facility rentals. The position requires the ability to work independently, exercise sound judgment, and ensure services are delivered effectively and efficiently.
Typical Job Functions
Duties may include, but are not limited to:
• Plan, organize, coordinate, implement, and evaluate the delivery of assigned community events, programs, and facility rentals.
• Develop, monitor, and manage schedules of activities, staffing, and program implementation.
• Assess community needs and interests; recommend and develop new programs or enhancements to existing services.
• Recruit, train, supervise, and evaluate part-time staff, contractors, and volunteers; provide guidance and corrective feedback as necessary.
• Ensure safe work practices and adherence to City policies and procedures.
• Provide front-line customer service, including responding to inquiries, resolving complaints, and offering program information to the public.
• Assist in the preparation, monitoring, and administration of assigned program budgets.
• Promote programs and events through marketing strategies, including press releases, brochures, flyers, and social media.
• Administer agreements and partnerships with community-based organizations.
• Monitor the condition of rental facilities; coordinate necessary repairs and maintenance.
• Maintain accurate records, statistics, evaluations, and reports related to programs and events.
• Serve as liaison to community groups, advisory boards, and stakeholders as assigned.
• Participate in the development and implementation of policies, procedures, and strategic plans.
• Attend relevant meetings, trainings, and professional development opportunities to stay current on trends and best practices.
• Perform related duties as assigned.
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.
• Education: High school diploma or equivalent required. Completion of college-level coursework in recreation, nonprofit management, public administration, physical education, or a related field is preferred.
• Experience: At least two (2) years of increasingly responsible experience in recreation, event planning, community programming, or a related area.
License and Certifications
• Possession of a valid California driver’s license.
• Possession of, or ability to obtain, current certification in Standard First Aid and CPR.