CPRS Job Listing

This recruitment process is open on a continuous basis and may close at any time. Interested individuals are encouraged to apply immediately.  The first review of applications will be completed on Monday, April 28, 2025, at 5:00 p.m.  Applications received after April 28, 2025, may not be considered. 

A resume and compelling cover letter addressing your education, your paid work experience developing, managing, organizing, supervising, promoting aquatics programs, and licenses you hold, must be submitted with your online application to be considered complete. Applicants appearing best qualified based upon a review of the application and responses to supplemental questions will be invited to participate in the testing process.
 

The City of El Segundo, incorporated in 1917, is a unique, quaint city by the sea. Home to approximately 17,000 residents and over 75,000 private sector employees of major aeronautical, sports, media, industrial and multiple Fortune 500 companies including Mattel, Chevron and most recently, the Los Angeles Times and Beyond Meat. Further, El Segundo has become the headquarters for major sports franchises, including the LA Lakers and LA Kings. As the economy broadens, El Segundo is becoming home to a variety of high tech and “creative economy” start-up companies. This is reflected in the City motto "Where Big Ideas Take Off!" 
 

Manages, promotes and enhances the image and awareness of the City’s comprehensive aquatics programs at multiple aquatic venues, which includes daily operations, facilitating, coordinating, and marketing community programs and activities, overseeing customer service, partnering with permit organizations for facility rentals, leading staff development, and promoting the safety and wellbeing of all patrons and staff.

SUPERVISION RECEIVED AND EXERCISED:  Receives administrative supervision from the Director of Recreation, Parks, and Library. Exercises general supervision over administrative and operations staff.

Essential Job Functions

Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.
 

Characteristic Duties and Responsibilities:

Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities:

• Develops, manages, oversees, and supervises the City’s comprehensive aquatics facilities and programs including instruction, recreational classes, and marketing events for the community;
• Directs and works collaboratively with aquatics staff to provide and promote a full range of aquatics services and programs;
• Oversees general operations and partners with Public Works to facilitate maintenance and upkeep of city facilities that support community aquatic programs; 
• Develops and implements operation policies, identifies and documents preventative and emergency maintenance needs and future capital improvements;
• Determines annual staffing levels and partners with Human Resources to ensure staffing levels are met;
• Supervises the preparation and administration of program budgets and assists with the preparation and administration of the department budget;
• Coordinates the preparation of revenue projections;
• Evaluates appropriateness of fees and charges;
• Monitors and controls expenditures;
• Researches funding sources and implements fundraising efforts;
• Researches, identifies, and capitalizes on business opportunities (i.e., advertising agencies, filming companies, regional athletic events, conferences, etc.);
• Oversees the negotiation and administration of joint-use and funding agreements and contracts with other public and/or private agencies;
• Pursues opportunities to increase and maximize aquatic event revenues;
• Monitors customer preferences to solicit new or continuing business for the city and market opportunities to expand client pool;
• Creates and implements systems for reviewing event and program profitability, while monitoring expenses and maximizing revenue;
• Oversees development of schedules for permit groups in accordance with the City Council approved Pool Allocation Guidelines;
• Develops annual work plans for each aquatics site, including a master calendar of events and special activities; 
• Makes revisions as necessary; 
• Monitors and evaluates overall effectiveness of aquatic programs; 
• Implements ongoing assessment of aquatic operations and programs; 
• Makes recommendations regarding short and long-term goals and objectives for programs and services;
• Analyzes aquatic and recreation trends, and evaluates program requirements, community concerns and resource utilization coordinates services with other programs, departments and agencies to develop plans to expand and promote aquatics programs;
• Analyzes community needs, including capital facilities planning; 
• Develops and monitors standards and service levels;
• Oversees execution of marketing and communication strategies developed in collaboration with the department’s communications coordinator;
• Ensures all aquatic rules and regulations are clearly posted and enforced;
• Recommends procedures consistent with department directives, policies and regulations; 
• Ensures appropriate policies and procedures are followed by subordinates and program participants;
• Establishes strong relationships with all user groups, neighbors, and community stakeholder groups;
• Develops methods for regular and ongoing communication;
• Attends and represents the City at public and community meetings;
• Handles sensitive patron complaints in a timely and effective manner;
• Conducts studies and user surveys, maintains, and analyzes records and prepares a variety of reports including customer satisfaction reports, and periodic status reports to advisory groups and commissions;
• Keeps abreast of and provides regular department updates on changes in state code, and new quality standards in aquatics;
• Prepares and presents staff reports;
• Attends City Council meetings as needed;
• Regularly and predictably attends work; and
• Performs related duties as assigned.

KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS:

To perform this job successfully, an individual must be able to perform each essential function.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

Knowledge of: 

• Modern principles, practices and philosophies for maintaining and operating aquatic facilities; 
• Professional certifications of aquatic service delivery;
• Aquatic facility management and operations;
• Applicable federal, state and local laws, codes and regulations related to aquatics programs and facilities;
• Curriculum and program development for aquatic programs;
• Budget development and management;
• Principles and practices of leadership, supervision, and training;
• First aid methods and safety precautions used in aquatics;
• Principles and practices of supervision and training;
• Effective management and leadership techniques;
• Principles, practices, and techniques of marketing, public relations, and communications;
• Effective customer service techniques; and
• Safe work practices.

Skilled in:

• Planning, organizing, and coordinating the operations of a comprehensive aquatics program at multiple sites;
• Preparing and presenting clear and concise oral and written reports and recommendations;
• Fostering a strong sense of teamwork and a positive organizational culture of the aquatic staff;
• Addressing and resolving conflicts and disputes with a high degree of responsiveness;
• Collaborating with staff and organizations to develop programs and strategies that promote and enhance the image and awareness of the City’ aquatics facilities and related offerings;
• Communicating effectively both orally and in writing;
• Leading, managing, supervising, and training of employees;
• Using a personal computer and applicable software applications;
• Understanding and following directions and instructions;
• Appearing for work on time;
• Following directions from a supervisor;
• Understanding and following posted work rules and procedures;
• Accepting constructive criticism;
• Establishing and maintaining effective working relationships with a variety of stakeholders including City staff and City officials, community groups, boards and commissions, and the public; and
• Will be required to work weekends, evenings, and extended hours.

Experience:  Five (5) years of recent, paid work experience developing, managing, organizing, supervising, and promoting aquatics programs, including two (2) years of supervisory experience is required.

Education:  Equivalent to a Bachelor’s degree (minimum 120 units) in Recreation, Public, or Business Administration or a related field is required.

Licensing/Certificates: 

• Due to the performance of some field duties which require the operation of a personal or City vehicle, possession of a valid and appropriate California driver's license and acceptable driving record are required; 
• Possession of valid American Red Cross or other National/State accredited certifications in Lifeguarding/First Aid/CPR/AED and Water Safety Instructor are required at appointment; and
• Possession of a valid American Red Cross Lifeguard Training Instructor Certificate or Water Safety Instructor Trainer Certificate and a Certified Pool Operator License within six months of appointment.

Supplemental Information

WORKING CONDITIONS:   The work is regularly performed indoors and outdoors in variable weather conditions. May encounter pool chemical odors and first aid related biohazards. Required to work a varied schedule that will include days, evenings, weekends, and holidays. May be required to wear a uniform while on duty. Physical demands may include bending, kneeling, squatting, sitting, running, swimming, standing, water rescue, climbing and lifting moderate weight. 

Disaster Service Worker:  In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly.

The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging.

Please submit all applications through www.governmentjobs.com/careers/elsegundo